Shipping policy

 

Delivery:

(1) Delivery of goods is taken and dispatched at the costs, risk and peril of the applicant, unless otherwise specified. The risk in and to the goods sold hereunder shall pass to the applicant when the goods leave PVN's premises, notwithstanding the reservation of ownership therein.

(2) Goods are sold in South African currency, unless stipulated to the contrary.

(3) Prices charged by PVN are “trade only” prices and do not reflect a suggested retail or selling price.

(4) Prices are “ex-works” and are exclusive of delivery charges, insurance, value added tax, levy or any other tax or impost.

(5) Prices and payments on any final invoice may vary from the unit price which may appear in a catalogue or interim quotation - inline and depending on currency fluctuation, purchase quantities, stock availability and other purchase order amendments and commercial factors.

(6) Acceptance of delivery (including collections) shall be evidenced by the customer (or its agents - including employees or representatives) signing the invoice, purchase order or waybill.

(7) If incorrect or damaged goods are delivered the customer must notify PVN within three business days of delivery providing full details of the alleged damaged or incorrect goods.

(8) Returns of such damaged or incorrect goods (notified to PVN in writing within the relevant time period) will give the customer the option of replacement of goods. Replacements claimed outside of the relevant time period will be at PVN's discretion.

(9) The customer shall notify PVN in writing of any irregularities, including short-delivery within three working days of the delivery, and of non-delivery within three working days of the date upon which delivery was scheduled to take place.

Risk and Ownership:

(1)The ownership of any goods sold by PVN to the applicant shall not pass to the applicant until payment of the full purchase price has been made, and the identification of such goods shall be determined by PVN's invoice and label.

(2) Risk in the goods (including their loss or destruction) will pass to the customer upon collection or delivery.

(3) If the customer directs or agrees that the goods be delivered or given into the possession of a third party, then such party shall be deemed to be acting as the customers agent in acceptance of delivery, and the terms of this agreement shall apply.

(4) In the event that payment is not made on due date, PVN in protection of their rights, they may request the return of all or part of such goods, without incurring any liability to the customer, and failing such return, PVN shall be entitled, and permitted to enter the premises where the goods are being stored to remove same - to which the customer hereby consents and agrees.